On this page, we answer some of the most commonly asked questions about our tours. You will also find trip-specific FAQs a the bottom of each trip page for specific trip FAQs.
Our team is here to help. If you can’t find the answer you’re looking for, get in touch, we’d love to hear from you.
Our guests
Who are your tours for?
Our tours are designed for women, and we warmly welcome any self-identifying woman to join us.
What age are your guests?
Our guests are between the ages of 30 – 70 years young, though we’ve welcomed women from their 20s through to their 80s. What brings people together isn’t age, it’s a shared love of travel and our mission of supporting women.
What are your guests like?
We welcome all ages, opinions, nationalities, beliefs, ethnicities, race, etc. Our guests are married, single, divorced, widowed, stay at home mums, high-flying professionals, entrepreneurs, businesswomen, computer nerds, outdoors lovers, beach bums, dreamers, chefs, drivers, consultants….you name it.
We don’t ask our guests what they do for a living but our itineraries and philosophy attract a certain type of person who is open-minded, friendly, keen to learn, a lover of a good adventure and of the good life, and someone who is not afraid to conquer her fears.
Our guests enjoy luxury lodges as much as they seek real adventures where they can get down and dirty but they all align behind our mission of supporting women on their travels. They want to make their vacation count by supporting women-led projects around the world and connecting with women at the host communities we visit.
Read our values here.
Are the photos on your website real?
Yes, all photos on our website are real photos from our tours taken by our guides, our team or the professional photographers who accompany many of the tours.
I’m travelling solo. Will I fit in?
Absolutely. Almost everyone on our tours joins solo. Many guests arrive not knowing anyone and leave with lifelong friendships.
Can I bring my partner or a friend on a trip?
By all means, the more the merrier! While we design the trips with solo female travelers in mind, you don’t have to come solo, you can bring a friend, family member or female partner and share a room with them. If you are traveling with your daughter, our minimum age is 16 yrs old.
How many women are on each tour?
Group sizes vary depending on the destination, but we intentionally keep our tours small to create a more personal experience. Each tour page lists the maximum number of guests for that trip.
Are your tours suitable for first-time solo travellers?
Absolutely. Many of our guests are taking their very first solo trip, and our tours are specifically designed to make that experience comfortable, safe and enjoyable.
Do I need to be very fit?
Every tour has different activity levels, which are clearly listed on the itinerary. We recommend choosing a trip that matches your fitness level so you can enjoy every moment.
Us and our team
Are you an accredited travel agency?
We are a registered Spanish business in the Mercantile Registry of Barcelona. Our business registration number is B10686673. Travel agency licenses are not available in Spain but we maintain several liability and financial insurance policies that guarantee your money in case we suffer from any financial strain.
Are all your guides female?
Yes, our philosophy is: No female guide, no tour.
Will Mar or Meg be on my tour?
You can find the tours Mar or Meg will be accompanying on our calendar page here, indicated with a 💃 icon.
Do you work with travel agents
No, we do not have relationships with travel agents.
What are your customer service hours?
Our business hours are 9 am – 5 pm Australian Eastern Standard Time. We reply to all emails within 48 hours.
Can I speak to someone on the phone?
For tour inquiries you can book a call with one of our team through the form on our contact page here.
Why do your tours cost more than other companies
We are not a budget tour company but a premium one. Our itineraries include carefully selected 4-5 star accommodation, experienced local guides, unique cultural experiences, and small group sizes that allow for a more personal journey. Many tours are luxury, and almost all inclusive, and there are no hidden costs in your tour price. We offer exclusive experiences which are personally curated and not available as regular tourist attractions, and we believe in paying all women involved with the trip fairly, and above market wages.
How do you support women?
We design our tours to create opportunities for women around the world. We actively seek out women-owned businesses, female guides, artisans, chefs, entrepreneurs, and community organisations so that your travel has a positive impact on the women who call our destinations home.
Inclusions
What’s included in the tour price?
Each itinerary is different, but every tour page clearly outlines what’s included and what’s not. You’ll always know exactly what to expect before booking; we don’t believe in hidden costs.
If I share a room will I have my own bed?
Yes, all of our shared rooms have twin bedding with two seperate beds, and ensuite bathrooms, which means you will not need to share a bed. In rare circumstances where our group completely books a hotel (like Sweden), we will seperate packages clearly on the website so you know what you are booking.
Are flights included?
No. We don’t include international flights, giving you the flexibility to travel from wherever you live and use your preferred airline or frequent flyer points.
Is my airport transfer private?
Airport transfers are not included in every tour, but where they are included, you may be paired to share with others arriving at a simialr time.
Alcohol is included, but I don’t drink?
Where alcohol is included, you are not expected to drink.
How should I tip my tour leader?
We will include tipping recommendations in our final email before every tour.
Will there be a photographer on my tour?
You can find the tours with a professional photographer on our calendar page here, indicated with a 📷 icon. Where a photographer joins, professional photos will be included in the price, and sent to you within 4 weeks after the tour.
Booking
Do you have a waitlist?
Yes, you can join our waitlist for sold out tours or upcoming destinations here. We do not hold places on our waitlists; should a spot become available we will email the whole waitlist, and places are available on a first booked basis.
Can you hold a spot for me?
We do not hold spots on our tours; places are available on a first booked basis.
Is my tour guarenteed to run?
All of our tours require a minimum number of guests to run. We will reach out by email to let you know once your trip is a guarenteed depafrture. We advise that you do not book your flights until the trip has been confirmed.
Can I have my own room?
Yes. Most of our tours offer the option to book your own room for an additional supplement, subject to availability.
Can three people share a room?
No, we are unable to accommodate three people in a room.
Can you cater for dietary requirements?
We do our best to accommodate dietary requirements where possible. Please let us know before booking so we can discuss whether your needs can be safely accommodated on your chosen tour.
What happens after I book?
Once your booking is confirmed, we’ll guide you through the next steps, including payment deadlines, joining our private tour group, packing information and everything you need to prepare for your adventure.
Before a tour
How can I connect with the women I will be traveling with before the tour?
We create an optional Facebook group for each tour once final balances have been paid. In the final week before the tour each tour will have a dedicated Whatsapp where you can connect directly with your group.
When will I find out my roommate?
You will find out your room pairings on day 1 of the tour upon arrival
Is travel insurance required?
Yes. Comprehensive travel insurance is mandatory for all guests and must cover medical expenses, cancellations and emergency evacuation where appropriate. You may check with an aggregator such as Travel Insurance Master to compare quotes and coverages.
Do I need a visa?
Visa requirements vary depending on your nationality and destination. It is your responsibility to ensure you meet all entry requirements before travelling. We can provide support where possible and facilitate visa requirements by making a recommendation on how best to obtain the necessary travel documents.
Will you send packing list before each trip?
Once your trip is confirmed, we will send you a detailed packing list with suggestions on what we recommend you take on each trip. You can also see all the trip resources with useful travel tips.
How do I update my information on the portal?
Your guest information in our portal is locked once submitted. To update, please email us.
During the tour
How do you pair people for shared rooms?
We pair you with a roommate based on information you tell us about yourselves in our guest portal. We take things like age, background, your interests, and sleep habits into consideration to make the best possible pairings.
I use a CPAP, can I share a room?
Guests coming without a travel companion, and who use a CPAP machine, a sleeping device that may generate noise or disturbance such as a white noise machine, or who know they snore, are required to book a Single room.
Will there be free time on your tours?
Yes, we make sure that you always have some free time to customise the trip and make it yours. Typically, there is a bit of free time daily for you to add on any activity, book a slot at the hotel spa, go wander a city on your own or choose how much or how little you want to eat.
How do I join the tour on the first day?
We will provide you with the details by email, of the meeting place and time to meet the tour on day 1.
Cancellation and payment policies
What if I need to cancel?
Payments towards tours are nonrefundable, and nontransferrable to other tours. We recommend taking out comprehensive travel insurance to cover you should you need to cancel. You can see our full cancellaiton policy in our Tours Terms and Conditions page here.
Can I pay in installments?
Yes. After the inital deposit has been paid, you can choose to pay any amounts until the due date for the balance payment. You can do that easily on our portal. Pay as little or as much as you like as often as you like.
Can I pay / not pay by credit card?
All our trips can be paid by credit card, which includes a credit card surcharge. You can also pay by wire transfer to avoid this fee.